Pro Certs Electrical Certification Software User Guide and FAQ’s
*** This page is currently being updated ***
If you cant find what you are looking for on this page then contact us with your query and we shall get back to you as soon as we can.
Guidance Notes
We continue to enhance the existing certificates and develop new ones. All future added certificates will be included with a free update.
For certificates based on BS 7909 see 7909 Certification Software. For Landlords Electrical Interim Inspection Software see Interim Visual Electrical Inspection Software.
Feel free to contact us if you would like to request a new certificate type or form which is not listed below.
Included Certificates:
Electrical Certificates based on BS 7671:
- Electrical Installation Certificate (EIC).
- Electrical Installation Condition Report (EICR).
- Electrical Minor Works Certificate (MW).
Emergency Lighting Certificates based on BS 5266-1:
- Emergency Lighting Completion Certificate (For small installations).
- Emergency Lighting Completion Certificate (For large installations).
- Emergency Lighting Existing Site Compliance Certificate.
- Emergency Lighting Periodic Inspection and Testing Certificate.
Coming Soon:
- Fire alarm certificates based on BS 5839-6 (domestic).
- Fire alarm certificates based on BS 5839-1 (non-domestic).
- Ventilation certificates based on Part F of the Building Regulations.
- Yet to be publicised… watch this space!
EICR Observation Images
- EICR > Observations
Add photographic images to add weight to your EICR observations.
There are a number of ways to add an observation in an Electrical Installation Condition Report.

1) General Observations
At the top of each page tap the “Add Observation” button to add a general observation.
2) Circuit Observations
For observations related to a specific circuit, within the circuits screen tap the cog icon against the circuit you want to add the observation to, and select option “Add Observation”, this will automatically prefix the observation text with the corresponding circuit number, for example DB2/5L1: {your comment}.
3) Schedule of Items Inspected
If you select an item outcome as a C1,C2 or C3 this item will be automatically added as an observation. As you can add remarks (your own comment) against a Schedule of Item Inspected item, this remark will also be included in the automatically added observation.
FAQ’s
As questions get asked, we shall add them here.
A: Possibly.
Apple have enabled iPad apps to be downloaded and installed on MacOS devices which have the M1 (or greater) chip.
While it is impossible for us to test this software on every single MacOS device, we have tested it on a select few, on some Mac devices it ran without any issues, on others there were a few compatibility issues.
Due to the above, your best bet is to make use of the 7 day free trial to see if it is compatible with your specific setup.
A: The Pro Certs (Electrical Certification Software) app has been specifically designed and developed for Android Tablets, Windows PC and the iPad.
The iPad version is also compatible with some Mac devices with the M1 (or greater) chip.
We have designed and developed a separate version of the app for each platform. You can also sync certificate data between different devices on different platforms.
A: You find find the pricing structure here Pro Certs pricing.
A: Yes, you can sync all your certificates between different devices, even if the other device is on a different platform.
For example, 1 engineer could use an Android tablet, another engineer could use an iPad, and another could use a Windows PC or laptop, and the data will sync between all of them.
A: Yes, all data can be synced between devices when you make use of the free cloud sync function.
Home > My Certificates = Will list the certificates created by the engineer who is logged in the the app on their device.
Home > My Certificates > Cloud Certificates (tab) = Will list every one else’s certificates in the cloud.
So for a QS in the office, they can use the Windows PC version of the app and navigate to “My Certificates”, then click the “Cloud Certificates” tab to view every electricians list of certificates which have been synced to the cloud (most recent at the top).
The certificates listed under My Certificates and Cloud Certificates also display the status of each certificate, Not Started, In Progress, Completed, Signed Off.
The QS can select any of those certificates and copy it to their own device (will be listed under My Certificates) where they can open, edit, sign it off and generate the PDF certificate. The original certificate will be marked as “(copied)”.
A: No, we don’t lock any of the certificates, ever.
You can aways open, edit and copy any certificate at any time.
A: Yes.
A simple way to create a certificate template is to create a new certificate and set the Cert Ref to “Template”. You can then copy this certificate as many time as you like.
A: Yes, select the certificate you want to convert from and select the option, “Copy to {cert type}”.
Copy an EICR to an EIC:
Home > My Certificates > Select an EICR certificate and choose option “Copy to EIC”.
Copy an EIC to an EICR:
Home > My Certificates > Select an EIC certificate and choose option “Copy to EICR”.
When you copy an EICR to an EIC (or the other way round), it will read the certificate data from the original certificate and copy it to the new certificate.
A: Yes, as long as the user is already logged in to the app, the app will fully function if the device is offline, even in airplane mode.
The device will need to be online to use the cloud sync function, we recommend using WIFI to sync for a more reliable and stable connection with faster syncing speeds.
A: Not yet, but we are currently working on it and it will be added in an upcoming update fairly soon.
A: Unlimited.
We do not charge on a “per certificate” basis, therefore, as long as you have a valid subscription you can create an unlimited number of certificates.
You can also attach as many images as you need to for each certificate at no extra cost, there is no need or requirement to purchase “image credits”.
With a valid subscription everything you need is included, no hidden extras.