Support

Testing Inspecting Software

Pro Certs Support

This is the support page for the Pro Certs electrical certification app, for all other apps please visit our contact page.

Inital Setup

Select a tab below.

Select a tab.

Initial Setup

IMPORTANT: Initial setup should be carried out in the following order.

STEP 1

Settings:

  1. From the home screen select the Settings icon.
  2. Turn Auto Generate Certificate No. to ON or OFF and set your prefix (optional).
  3. Choose your desired colour of the certificate section titles text (PDF).
  4. Select your default PDF certificate colour, Green, Red, Blue, Purple.
  5. Select Save & Exit (top right hand corner) to return to the home screen.

STEP 2

Clients:

  1. From the home screen select the Clients icon.
  2. ​In the Client Management screen select ADD to add a new client.
  3. Complete the Client Management fields. (add client email to email certificates directly to them)
  4. Select SAVE to save and return to the Client Management screen.
  5. Select ADD to add another client. 
  6. Select Save & Exit (top right hand corner) to return to the home screen.

STEP 3

EICR Software

Installation Addresses: (address to be tested)

  1. From the home screen select the Installation Addresses icon.
  2. In the Installation Addresses screen select ADD to add your installation address.
  3. Select from the drop down list the Client associated with the installation address.
  4. Select SAVE to save and return to the Installation Addresses screen.
  5. Select ADD to add another installation address.
  6. Select Save & Exit (top right hand corner) to return to the home screen.

STEP 4

Contractors: (your company details)

  1. From the home screen select the Contractors icon​.
  2. In the Contractor Management screen select ADD to add and input the company details.
  3. ​Upload your company logo and select your CPS scheme (if applicable).
  4. Select SAVE to return back to the Contractor Management screen.
  5. Select ADD to add another contractor.
  6. Select Save & Exit (top right hand corner) to return to the home screen.

STEP 5

Electrical Testing Software

Engineers: (add your engineers and associate them with the corresponding contractor)

  1. From the home screen select the Engineers icon.
  2. In the Engineer Management screen select ADD to add an engineer.
  3. Input your engineer details and select the Contractor drop down box to associate the engineer with a contractor.
  4. Input the engineers test kit serial numbers.
  5. Signature, select Add to add a picture of the engineers signature (jpeg, jpg, png) you can use a paint or iOS notes app to create a signature on the device, or upload an existing one.
  6. Select Save to save and return to the Engineer Management screen.
  7. Set as default, select the default engineer (default engineers details are automatically inserted into the relevant sections of the certificates).
  8. Select Save & Exit to return to the home screen.